常見問題
非好友訊息是什麼？
What are non-friend messages?
當兩個用戶未解鎖交換聯絡時，彼此不是好友關係，互發訊息是需要購買非好友訊息限額的(50個非好友訊息＝50點數＝約50美元)。訂閱了尊貴會員或中級會員的用戶亦會獲派特定的非好友訊息限額。
當兩個用戶解鎖交換聯絡後，便是好友關係，從此可以免費無限發送訊息。
When two users are not exchanged contacts yet, they are not friends, and sending messages to each other requires a non-friend message quota(50 non-friend messages = 50 credits). Users who have subscribed to premium membership or mid-level membership will also be assigned a specific non-friend message quota.
When two users already exchanged contacts, they become friends and can send unlimited messages for free.
如何與其他用戶交換聯絡？
How to exchange contacts with others?
現時有3種權限可以與其他用戶交換聯絡，包括👑尊貴會員的交換聯絡限額、🌟中級或尊貴會員的交換聯絡限額和🍷贈送不少於30個紅酒 (被交換者可以選擇接受或拒絕，拒絕後🍷紅酒數會歸還原用戶)。
至於實際是哪一種方法，則需視乎用戶在個人資料設置了哪種條件，如用戶設置了贈送紅酒以交換聯絡，則需一併填寫所需紅酒數(1紅酒 ＝ 1點數)。訂閱了尊貴會員或中級會員的用戶會獲派特定的交換聯絡限額，如想增加更多限額，可以透過點數(credit)購買 (1個交換聯絡＝20點數)，而單純購買了交換聯絡限額的免費會員是不能使用的，需要留待升級為付費會員才能使用。
There are currently 3 ways to exchange contact with other users, including 👑exchange contact quota for premium members, 🌟exchange contact quota for mid-level member or higher membership and 🍷given no less than 30 red wines (need to be accepted or rejected by the exchange person, reject afterwards 🍷 wine count will be returned to the original user).
As for the actual method, it depends on the conditions set by the user in the personal information. If the user sets a gift of red wine in exchange for contact, the required number of red wine must be filled in at the same time (1 red wine = 1 credit). Users who have subscribed to the premium membership or mid-level membership will be assigned a specific exchange contact quota. If you want to increase the quota, you can purchase it through credits (1 exchange contact = 20 credits). Free members who simply purchase the exchange contact quota cannot use it until they upgrade to a paid member.
如何添加好友？成為好友有什麼好處？
How to add friends? What are the benefits of friendships?
當成功交換聯絡 (透過限額或送紅酒)，便是成為好友的意思。好友除了可以解鎖彼此的各項聯絡方式，還可以無限發送訊息。
You can add a friend by getting contact through deducting quota or giving wines. In addition to unlocking each other's contact methods, friends can also send unlimited messages.
我交換聯絡對象的聯絡方式是留空或錯誤的，可以退回限額嗎？
Can the quota be refunded if my friends’ contact info field is empty or invalid?
交換聯絡即是成為好友的意思。好友除了可以解鎖彼此的各項聯絡方式，還可以無限發送訊息。選擇與誰交換聯絡屬於個人行為，有與預期存在落差的可能性，例如聯絡方式是隨時可以編輯的資料，以及一方好友回應訊息與否屬個人自由。請考慮清楚後，再選擇與他人交換聯絡。
一旦使用限額，表示您同意上述說明及願意自負有與預期存在落差的風險，謝謝。
Exchanging contacts implies the intention to become friends. By becoming friends, you unlock each other's various contact information and can send unlimited messages. Choosing to exchange contacts with someone is a personal decision and may involve a potential discrepancy between expectations, such as the editable nature of contact information and the freedom of one party to respond to messages. Please consider this carefully before choosing to exchange contacts with others.
By using the quota, you indicate your agreement with the aforementioned statement and your willingness to assume the risk of any discrepancy between expectations. Thank you.
我買錯了價格較低的會籍/充值商品，可以補差額轉換為更高級的嗎？
I purchased a lower-priced membership/recharge product by mistake. Can I pay the difference to upgrade to a higher-tier option?
在MillionBB，所有帳單紀錄、計算設置都是系統自動運作，不能人為改動和逆轉操作。因此假如您想訂閱價格更高的尊貴會員，你仍可選擇升級，舊有中級會員的獎勵不會被撤回的。
In MillionBB, all billing records and calculation settings are automatically operated by the system, and cannot be manually changed or reversed. Therefore, if you want to subscribe to a more premium membership, you can still choose to upgrade. The rewards of your previous intermediate membership will not be revoked.
我在 MillionBB 上被騷擾了，該如何舉報申訴呢？
I was harassed on MillionBB, how can I file a complaint?
MillionBB 提倡「正派」、「真誠」、「可愛」，因此非常注重優良交友環境的維護。 若您使用 MillionBB 遇到疑似違反使用者條款的用戶時，包含但不限於商業推廣行為、詐騙、不當言語騷擾、未滿18歲使用、…等行為，請多加利用舉報功能以協助維護 MillionBB 良好環境。 若使用者被用戶舉報達一定次數，系統會自動將其停權，情節重大者，一經審核成立也將會直接將其停權。對方不會得知舉報人為誰，請安心使用。
MillionBB advocates "propriety", "sincerity", and "cuteness", and therefore places great emphasis on maintaining a good social environment. If you encounter users on MillionBB who may have violated the user agreement, including but not limited to commercial promotion, fraud, inappropriate verbal harassment, use by those under 18, etc., please make use of the reporting function to help maintain MillionBB's good environment. If a user is reported by other users a certain number of times, the system will automatically suspend their account, and for serious cases, they will be directly suspended after review. The reporting party will remain anonymous, so please feel free to use the reporting function.
如何取得不同的徽章？
How can I get several badges?
年齡認證和聲音認證只需透過上傳憑證，經成功審核後，便可取得。
好評⭑：被至少5位用戶評分且平均分達到4或以上。
Age verification and voice verification can be obtained simply by uploading credentials and get the approval by Admin.
Positive rating badge⭑：rated by at least 5 users with an average score of 4 or above.
擁有好評徽章 (女會員) 有什麼獎勵？
What's the reward for having a positive badge (to female member)?
好評⭑女會員：會員將有資格領取10個非好友訊息限額，如果他們在每個月份登入獎勵計劃，這些限額將存入其帳戶。 這項獎勵每月授予一次。只有帳戶剩餘少於20個非好友訊息的好評女會員合乎資格領取此獎勵。
注意：請勿透過聯天室取得彼此的聯絡方式，我們對於違規行為採取零容忍原則。管理員小組謹慎地監控以確保交友公平並持續移除不遵守這些規定的用戶。
*我們會隨時提高好評女會員的門檻，以保障男會員的權益。
Female members who have a positive rating badge⭑：Members will be eligible for 10 non-friend messages, which will be credited to their account if they log in to the Reward Program in each month. This bonus item will be awarded only once during a calendar month. Only female members with accounts having less than 20 non-friend messages are eligible to receive this reward.
Note: Please don’t exchange each other's contact information through Chat Room. We maintain a zero-tolerance policy against cheating. The admin team carefully monitors to ensure fair date and will actively remove users who do not adhere to these policies.
*We will raise the threshold for positive rating female members at any time to protect the rights of male members..